Login Instructions for Vista Courses at SPSU
(not for eCore or WebBSIT students)
Login:
Checking your browser:
IMPORTANT: using one of the browser checkers available to you is extremely important. In some cases you will have to do the check before Vista will allow you to log in. Changing the settings in your browser is not difficult, but very few people have ever changed them. Therefore, take you time and run through one of these programs. Do not wait until classes start. If you can do it with a friend or someone who has already done it, that is an even better idea.
NOTE: you will have to run the browser checker for every machine you use for your Vista course and for each browser if you plan to use more than one. It is recommended from the Office of Distance Learning that students and faculty have more than one browser on their computers. Internet Explorer, Netscape and Mozilla Firefox are all fine choices.
TIP: When you are trying to take an online quiz or submit a project or do some other crucial action and your browser begins to act peculiarly (and they will), then switch browsers immediately and finish your task. After your task is completed is the time to try to diagnose the browser problem.
The University System of Georgia has developed a browser checker, which provides additional information. Before contacting the Online Support Center, please access this tool.
Run the USG GeorgiaVIEW Vista Browser Checker, then download & install any recommended plug-ins.
If you continue to experience any problems, follow the steps HERE.
Also, Vista has a built-in browser checker, located at the top-right of the login page and the myWebCT page.
Know your help resources and how to find them any time of day or night. Go to: http://eu.spsu.edu/distancelearning/support.html where you will find technical support as well as other resources.