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Usability Lab

 

The Atlanta-based Usability Center @ Southern Polytechnic has the following state-of-the-art features and equipment in a 3-room facility.

a spacious evaluation room that can be configured for any application.

spacious evaluation room

From the standard office setup, we changed the evaluation room to a living room setup for testing the self-installation procedure for digital cable service.
evaluation room set up as living room

Standard equipment in the evaluation room includes:

  • Three wall-mounted cameras to capture all essential views of the user and the interaction, plus a digital camera to record directly to the logging computer
  • a computer with high-speed Internet access and standard office software
  • a phone/intercom that allows for simulated or real help desk interaction during testing
  • a white noise generator that blocks any distracting sounds

Specialized equipment to support  product testing for mobile devices and mobile applications

mobile testing with document camera

 

Specialized equipment to support IVR testing

IVR testing equipment

 


 New!  Grinbath EyeGuide Eyetracker

Our latest edition to our equipment and services: a lightweight, simple eyetracker that lets us learn where the user really looks.  One more data point to add to our analysis.

participant uses EyeGuide eyetracker

 

A control room with Individual monitoring stations for up to 6 people with computers, dual monitors, Internet access, and wireless headsets at each station
control room team on headsets



A picture-in-picture digital mixing board, which can be independently controlled by the core team in the control room
 
mixing board

Morae logging software to capture all events



DVD recordings of all sessions for redundant recording systems and provide a copy of each DVD recorded session to hand off to the client
DVD recorder



A one-way mirror from the control room to the evaluation room for direct viewing
one way mirror from control room to evaluator room  


A large, fully equipped Executive Viewing Room with direct-feed video display of everything being captured via a big screen, computer monitors, or through a clear window to observe the participant directly.
observers at the monitors

 

This Executive Viewing Room also serves as a conference/meeting room for the team.

team meeting in the executive viewing room