Expect the unexpected. Usability testing will challenge those things that you take for granted, and give you the tools to improve your products - sometimes by changing the most simple elements.
–Mary Beth Westmoreland, VP for Research and Development, Ipswitch
The Usability Center @ Southern Polytechnic partners with you to unlock your user's experience. Together, we identify the best solution tailored to meet the needs of your development process, your goals, your budget, and your timeline.
Our user-centered design toolkit includes:
Our Atlanta-based Usability Center offers a 3-room state-of-the-art facility for user testing. Our portable lab and remote testing options give us the flexibility to come to you or go to your users in their work or home environments. Our lab capabilities include the latest eye-tracking tool to see just what the user sees.
Let us help you pick the right approach to learn who your users are and how they work with your product. Together, we will plan the right study, implement a strong plan and interpret the results in a way that produces a fast, effective action plan.
I want to extend my sincere thanks to both you and your team for your assistance with the Green Engage project here at IHG. Your scientific approach with measurable, objective results helped us greatly in evaluating and improving the project. I attribute the fact that our usability scores improved from a 54 to over 90 in the three usability studies we conducted along the course of the project. Your constructive and unbiased feedback both validated our design and provided clear guidance on the areas of the site that required additional attention, which allowed us to greatly improve the product prior to launch.
–Colin Erven, Manager, Project Governance & Team Support, IHG