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Training and Documentation

The UITS Classroom Technology Team is devoted to providing quality and informative training documentation to all campus stakeholders. The following videos and other resources are intended to help you navigate through some of the technologies used to support physical and virtual classrooms.

The Team also offers training through our partnership with the Center for Teaching Excellence (CTE). Please see the calendar dates below for live training session on a variety of topics.

Crestron A/V Controls

classroom a/v
Classroom A/V Technology

General Classroom Presentation

classroom presentation
Classroom Presentation

Go 2 Training / Meeting

How to Request an Account

1) Go to https://helpdesk.spsu.edu and log in using your campus network account.
2) Set the 'Request Type' field to: Tech Support (UITS) -> Desire 2 Learn/ GoToTraining -> GoToTraining Account Request
3) After setting the request type, the required fields will populate. You will need to enter the following information:
    a) Whether or not you've attended employee training for GoToTraining.
    b) First Name, Last Name, and Email Address
    c) Whether or not you'll need groups, GoToTraining's version of
    "Breakout Rooms"
    d) If so, how many of your classes will need groups, and how many
    groups you will need.
4) When you've completed the form, click 'Save' and your request will be submitted to UITS.
5) Once your account is created, an email will be sent to your SPSU email account allowing you to create your password and log in.

request an account
Request a GoToTraining Account

How to Transcode a Recording

request an account
Request a GoToTraining Account



Wimba functions as a synchronous online classroom tool currently at end of life in production. Wimba will be phased out and de-supported by the end of 2013 as we concurrently move to Citrix's “GoTo Meeting/Training” suite. If you are a faculty member and familiar with Wimba, but not familiar with GoToMeeting, please contact the UITS Helpdesk at either http://helpdesk.spsu.edu or x4357 to have an account created for you. Online and face-to-face trainings are available if you need assistance in moving to the University’s new synchronous online classroom standard.

Wimba Troubleshooting 101

Coming Soon!
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