Southern Polytechnic State University P & P No.: 206.0
Policy and Procedure Manual Date: November 1987
  Revised: February 1998
Institutional Effectiveness
 
The systematic comparison of institutional performance to institutional purpose evaluates institutional effectiveness. The four constituent elements of determining institutional effectiveness are strategic planning, operational planning, assessment, and improvement. These four elements are discussed in more detail in the following two sections on planning and assessment.

Planning
Strategic planning positions the university for the future and sets its long-term direction. It identifies and assesses the institution’s relevant strategic advantage and sets the stage for the development of the institutional operational plan and funding priorities.

The operational plan contains the action plans developed by campus units to move the strategic plan forward. It includes the objectives, action plans, and resource requirements needed to achieve the strategic results.

The planning process is an on-going, campus-wide activity. Responsibility for guiding the process lies with the Leadership Team, the Campus-Wide Planning Council (CWPC), and the Department of Institutional Research, Planning and Assessment.
 
Leadership Team
The Leadership Team is presided over by the President and consists of the President’s assistants; Vice-Presidents; Deans; Director of Institutional Research, Planning and Assessment; Moderator of the Faculty Senate; President of the Student Government Association; and Chair of the Staff Council. The Leadership Team is responsible for setting the strategic directions for the university and ensuring the achievement of the strategic plan. The Leadership Team is further responsible for communicating the results of the planning process, including planning and budgetary priorities and budgetary decisions, to the campus.
 
Campus-Wide Planning Council
The Campus-Wide Planning Council (CWPC) serves as an advisory body to the Leadership Team and the Department of Institutional Research, Planning and Assessment. The CWPC provides input into the planning process through the representation of its membership. The CWPC consists of the Leadership Team; a representative appointed by each of the Vice Presidents; all academic department heads; one faculty representative from each school/college; Director of Extended University; Coordinator of Institutional Research; Director of the Library; immediate past Moderator of the Faculty Senate, immediate past Chair of the Staff Council; Vice President of the Student Government Association; and ad-hoc members as needed. The council is chaired by the Director of Institutional Research, Planning and Assessment.
 
Department of Institutional Research, Planning and Assessment
The Department of Institutional Research, Planning and Assessment is responsible for coordinating the implementation of the provisions of the P&P on planning and assessment for all units of the university.

Assessment
Assessment is a continual process that is integrated into day-to-day campus activities. It seeks to ensure that the university’s goals are achieved and appropriate improvements are implemented. The strategic plan sets the long-term direction. The operational plan makes it happen. On-going assessment helps the university determine how well it is performing as an institution.

The university’s assessment activities have two purposes: 1) accountability and 2) improvement. First, assessment helps the university to determine whether it and its units are accomplishing their intended objectives. Second, assessment provides information that allows faculty and staff to improve the university’s processes, programs, services and student learning outcomes. The processes of assessment, described below, generate the information needed to provide feedback into the planning cycle for continual improvement.

1) Accountability Function

Assessment of the Strategic Plan and Operational Plan

Internal/External Environment
As part of the strategic planning cycle and/or when special circumstances arise, the CWPC reviews the key performance areas (KPAs) and the internal and external environment by means of an analysis of university strengths, weaknesses, opportunities, and threats. Information gained through the analysis is used by the Leadership Team to update the strategic plan.

Key Performance Indicators (KPIs) and Related Strategies
The key performance indicators are the measures through which the university’s efforts to implement the strategic plan are assessed. The Leadership Team annually measures the achievement of each KPI and its related strategies. The Department of Institutional Research, Planning and Assessment annually publishes and distributes the KPI results to the appropriate internal and external audiences.

Assessment of the Operational Plan
Individual campus units assess the achievement of departmental objectives.

2) Improvement Function Assessment of Processes, Programs and Services
Southern Polytechnic conducts many forms of assessment to better serve its customers. University divisions and individual campus units conduct assessment on an ongoing basis to continually improve their processes, programs and services. Information is obtained from present and past students, the campus community, employers, business and industry, and other external stakeholders. The Department of Institutional Research, Planning and Assessment assists divisions and departments in developing and/or interpreting their assessment information and in identifying ways of using it for improvement.

Assessment of Student Learning Outcomes — Degree Granting and General Education
Assessment of student learning outcomes is used to better understand and improve student learning. Southern Polytechnic assesses learning outcomes on two levels—general education and degree granting programs. The university’s general education program is based on five categories of learning (communication, critical thinking, culture and the individual in society, quantitative reasoning, and science and technology) that are considered critical components of a superior technical education regardless of a student’s major. Assessment data from the general education learning outcomes are forwarded to the General Education Assessment Committee. The General Education Assessment Committee is an advisory committee reporting through the Department of Institutional Research, Planning and Assessment to the President. The committee has representatives from every school/college and the Student Affairs Division. This committee reviews the information collected to determine if the expected results have been achieved and forwards its recommendations to the vice presidents, deans, department heads and faculty for use in curricular and/or program improvements. Both the general education and degree granting programs use the assessment methods outlined in the document titled "General Education and Degree Granting Programs Assessment of Learning Outcomes." This document is updated annually by the Department of Institutional Research, Planning and Assessment.

Planning and Assessment Schedule

Strategic Planning
The following process is revisited every three years by the Leadership Team with Campus-Wide Planning Council input. Assessment of the strategic plan takes place periodically as necessary in response to changing internal and external environmental conditions.

Steps Activities
1
Review the vision, mission, guiding principles for strategic action, key performance areas (KPAs), key performance indicators (KPIs), and their related strategies to determine if they need to be changed
   
2
Assess the internal strengths and weaknesses of the university as well as its external environment; based on this assessment identify the strengths, weaknesses, opportunities, and threats for each KPA
   
3
Review statement of purpose for each KPA and make changes, if necessary
   
4
Review current measures and develop future targets for each KPI by establishing one-year, three-year, and five-year goals for the university
   
5
Develop strategies for accomplishing the new one-year, three-year, and five-year goals for each KPI
   
6
Use the strategic plan to develop operational objectives
 

Operational Planning
The following process is revisited annually.

Steps  Activities By Whom Timeline
 1
Develop next fiscal year’s departmental plans (objectives, action plans, assessment methods, and resource requirements) based on the strategic plan Academic Department Heads, Directors, Faculty and Staff   October 
2
a. Present next fiscal year’s departmental budgetary needs, linking expenditures to planning Academic Department Heads present to their respective college Dean and the Director of Inst. Research, Planning and Assessment (IRPA) November
b. Present next fiscal year’s departmental budgetary needs, linking expenditures to planning Directors present to their respective Vice President and the Director IRPA November
3
a. Develop next fiscal year’s college/school plans based on the strategic plan Deans  November 
       
  b. Present next fiscal year’s college/school budgetary needs, linking expenditures to planning Deans present to the Vice President and Assistant Vice President for Academics and the Director of IRPA November
       
4
a. Develop next fiscal year’s divisional plans based on the strategic plan Vice Presidents  December
       
  b. Present next fiscal year’s divisional budgetary needs, linking expenditures to planning Vice Presidents present to the President and Director of IRPA December
       
5
Develop the next fiscal year’s proposed budget based on the divisional plans Leadership Team  Early January 
       
6
Review the next fiscal year’s proposed budget and any redirections; forward suggestions to Leadership Team CWPC Mid-January
       
7
Review CWPC’s suggestions; make changes to the next fiscal year’s proposed budget and redirections where applicable Leadership Team Late January
       
8
a. Finalize the next fiscal year’s university budget upon receipt of Board of Regents authorization 

b. Send feedback regarding next fiscal year’s finalized budget to the Deans, Academic Department Heads, and Directors

President and Vice Presidents 

  
  
President and Vice Presidents

April

  
  
April

       
9
a. Assess the effectiveness of processes, 
programs, services and student learning 
outcomes; assess the achievement of 
current fiscal year’s departmental/school/
college/divisional objectives; take 
appropriate action

b. Assess the total budget expended according to the planned budget

Vice Presidents, Deans Academic Department Heads, Directors, Faculty and Staff 
 

 

CWPC 

April-July
 

 

 

September

       
10
Revise next fiscal year’s departmental, college/school, and divisional plans, if necessary, based on final budget feedback Vice Presidents, Deans, Academic Department Heads, Directors May-September