Workshop Student Satisfaction Survey

The Information Technology Department would like to know how we can improve the Workshop. Please complete this survey and tell us about your experiences in the General Use Lab in Building H.

Please select your class status.

Please select your major:

What was the main purpose of your visit to the Workshop lab?
Surf the Internet
Email
Create a Power Point slide show
Create a Microsoft Word document
Create an Excel spreadsheet
Other, Please specify

On average, how many times per week do you use the Workshop lab?

Please rate each of the following on a 1-4 scale,
1 - Very Dissatisfied, 2 -Somewhat Dissatisified, 3 - Satisfactory, and 4 - Exceeded Expectations

SUPPORT/FACILITIES:

Very Dissatisfied Somewhat Dissatisfied Satisfactory Exceeded Expectations

Hardware Working

Software Availability

Printers Working

Physical condition of the lab

SERVICE CENTER:

Lab Assistant	Very Dissatisfied	Somewhat Dissatisfied	Satisfactory	Exceeded Expectations
Lab Assistant was available to you
Lab Assistant was able to assist you
Lab Assistant was helpful and courteous

Was the Lab Assistant wearing a name tag? Yes No
If yes, Lab Assistant's name:

Overall satisfaction with your experience in the lab

Very Dissatisfied	Somewhat Dissatisfied	Satisfactory	Exceeded Expectations

What recomendations or suggestions would you make to improve the Workshop?

TRAINING AND OTHER SUPPORT SERVICES:
If software training such as Word, Excel, Powerpoint, Dreamweaver, Java Beans, etc. . .were available,
would you uses these services? Why or Why Not? If yes, what type of courses/ training would you utilize?

Thank you for your time and input.