For GTA Use Only
Georgia Technical Authority
Phone (706)295-6067 or 1-800-653-3627
Fax (706)295-6171
TELEPHONE TROUBLE TICKET
DATE/TIME FAXED TO GTA
Ticket Number
Tech Assigned
Date/Time
Trouble taken by
CSR assigned
( Items 1 thru 4 Must Be Completed by Agency )
1.
Name of Agency
Bldg/Room
Address
City
Person Reporting Trouble
Phone Number
2.
Telephone number in trouble
Type Set/ Equipment
Description of the problem
Contact Person
Contact Number
3.
If found to be bad, does customer want phone/equipment replaced by GTA?
Yes
No
4.
This must be completed by CUSTOMER before trouble can be dispatched.
( PLEASE CHECK THE APPROPRIATE ANSWER )
Are you aware that you could either replace the equipment yourself or have GTA replace it?
Yes
No
Do you want GTA to repair/replace defective equipment?
Yes
No
Are you aware that you will be billed for this equipment?
Yes
No
SIGNATURE OF PERSON AUTHORIZING BILLABLE REPAIR
( Below this point to be completed by GTA technician )
Trouble Found/ Corrective Action
Quantity
Descriptions of Billable Materials Used
Prices
Technician
Billable Time
Date/Time trouble cleared