For GTA Use Only
Georgia Technical Authority 
Phone (706)295-6067 or 1-800-653-3627 
Fax (706)295-6171
TELEPHONE TROUBLE TICKET 
DATE/TIME FAXED TO GTA
Ticket Number
Tech Assigned
Date/Time
Trouble taken by
CSR assigned
( Items 1 thru 4 Must Be Completed by Agency )
 
1. Name of Agency Bldg/Room
  Address City
  Person Reporting Trouble Phone Number
2. Telephone number in trouble Type Set/ Equipment
  Description of the problem
  Contact Person Contact Number
3. If found to be bad, does customer want phone/equipment replaced by GTA? Yes No
4. This must be completed by CUSTOMER before trouble can be dispatched.
( PLEASE CHECK THE APPROPRIATE ANSWER )
Are you aware that you could either replace the equipment yourself or have GTA replace it? Yes No
Do you want GTA to repair/replace defective equipment? Yes No
Are you aware that you will be billed for this equipment? Yes No
SIGNATURE OF PERSON AUTHORIZING BILLABLE REPAIR
( Below this point to be completed by GTA technician )
Trouble Found/ Corrective Action
 
Quantity Descriptions of Billable Materials Used Prices
     
     
     
Technician Billable Time Date/Time trouble cleared