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Technology Standard

Technology Standard

 

 

Program Response to SACS Standard 3.4.12

 

[The institution’s use of technology enhances student learning and is appropriate for meeting the objectives of its programs. Students have access to and training in the use of technology.]

 

In responding to this standard, technology should be considered in the broadest reasonable context, and not just with respect to the use of computers.

 

IMPORTANT NOTE: This technology standard compliance only pertains to the Business Administration Department use of technology for the enhancement of student learning.

 

Prepared by Max North, November 13, 2007

 

 

COMPLIANCE RATING: Compliance (for Business Administration)

 

STATEMENT OF COMPLIANCE

The Business Administration Department’s use of technology enhances faculty teaching and student learning at undergraduate and graduate levels, is appropriate for meeting the objectives of its programs, and ensures that students have sufficient access to and extensive training in the use of technology. Therefore, the BA Department is in compliance with this standard as the following summary and supporting evidence will confirm.

 

NARRATIVE

The Business Administration Department uses technology in a variety of ways to support faculty and students for all on- and off-campus programs. In general, the university and BA department are fully committed to integrating technology in all aspects of students’ learning endeavors. State-of-the-art educational technologies are widely and efficiently available for both on-campus and online (distance learning) students, which ultimately prepare them for either joining workforce or pursuing advanced degrees.

 

1.           Provide a master summary of the most significant technology requirements for each major, including the course(s) that address each requirement and the rationale for inclusion of that technology, the method by which faculty and students become proficient in the use of the technology, and a description of the facilities that support them.

 

1.1   Most Significant Technology Requirements for Each Major

A computer applications course (MGNT 2201) is required from each student for thebachelor of Science (B.S.), Bachelor of Arts (B.A.), and Bachelor of Applied Sciences (B.A.S.) in Business Administration.   Students are also required to learn how to use Web-based technology for teaching and conducting research in various courses.

 

1.2   Courses Addressing Technology Requirements

Here is the list of the courses that help students to learn the technology they need to assist and enhance their learning:

 

Technology Undergraduate Courses

Technology Graduate Courses

MGNT 2201 Computer Applications

MGNT 6010  Management of Information Technology

MGNT 3205 Management Information Systems

MGNT 6032  System Analysis and Design

MGNT 3500 Database Applications

MGNT 6034  Database Analysis, Design, and Implementation

MGNT 4100 Business Systems Analysis and Design

MGNT 6038  Advance Database Analysis, Design, & Implementation

MGNT 4140 Management of Networks & Telecommunications

 

     

 

1.3   Faculty and Students Training Methods

There are several methods incorporated to train faculty and students in educational technology. These methods include but not limited to the following:

 

(i)                  Professional Workshops for faculty and students either offered by the BA or IT departments;

(ii)                Courses taken by students such as MGNT 2201 – Computer Applications, which covers word processing, spreadsheets, and database business applications using the personal computer; and

(iii)               Self-learned content.

 

As mentioned earlier, the IT department offers training workshops on educational technology for students, faculty and staffs on a regular basis. Please see the following website for detailed information:

           Training for Faculty and Students (by IT)

               

                Faculty Workshops

               

                Student Training

 

1. 4   Access and Support

Access to technology across the SPSU’s community is comprehensive and pervasive, with technology integrated at all levels of student experience, from courses to services and other activities relating to learning. SPSU uses WebCT/Vista and supporting technologies (such as course management systems, online testing software) for delivering educational instructions in-class,   hybrid and fully online courses under the supervision of the Director of Instructional Technology Services. These technologies are regularly upgraded and designated as mission-critical academic systems with the highest level of security and monitoring. These systems significantly enhance student learning by expanding and augmenting traditional courses. In addition, they provide the infrastructure for hybrid courses and fully online, web-based courses used in distance learning education endeavors.

 

1.5   Description of the Supporting Facilities

The Information Technology (IT) Division provides computing and communications infrastructure, services, support, and innovation for SPSU's instructional and administrative programs. IT works closely with many other units on campus to provide a wide range of services and training for students, faculty, staff, alumni, and others.   Please see appendix A for a list of facilities and services provided by the IT division.

 

2.           Provide a summary of program offerings that make use of instructional technology in the classroom (describe example(s)).

A majority of Business Administration courses use instructional technologies in varieties of ways. The following shows a selected list of courses using instructional technologies:

 

Course #

Course Name

Technology/Software Used

MGNT 2201

Computer Applications

Internet, Excel, Word, PowePoint, Access, WebCT/Vista

MGNT 3105

Management and Organizational Behavior

Internet, Excel, Word, PowePoint, WebCT/Vista, Video

MGMT 3135

Principles of Marketing

Internet, Word, Excel PowerPoint, WebCT/Vista

MGNT 3205

Management Information Systems

Internet, Excel, Word, PowePoint, Access, WebCT/Vista

MGMT 3228

Marketing Research

Internet, Word, PowerPoint, SPSS, WebCT/Vista

MGNT 3500

Database Applications

Internet, Excel, Word, PowePoint, Access, WebCT/Vista

MGNT 4100

Business Systems Analysis and Design

Internet, Excel, Word, PowePoint, Access, WebCT/Vista

MGNT 4103

Marketing Management

Internet, Excel, Word, PowePoint, WebCT/Vista, Video

MGNT 4115

Human Resource Management

PowerPoint, Live Classroom, WebCT/Vista, Internet

MGNT 4125

Technology and Public Issues

Internet, Excel, Word, PowePoint, WebCT/Vista, Video

MGNT 4140

Management of Networks & Tele

Internet, Excel, Word, PowePoint, Access, WebCT/Vista

MGNT 4135

Project Management

MS Project. Excel

MGNT 4151

Operations Management

WebCT/Vista, PowerPoint

MGNT 4309

Leadership

Internet, Excel, Word, PowerPoint, Virtual Leader

MGNT 4595

Business Strategy

Internet, Excel, Word, PowePoint

MGNT 4185

Technology Management

Internet, Word, Excel PowerPoint, WebCT/Vista

MGNT 4195

Current Readings in MOT

Internet, Word, Excel PowerPoint, WebCT/Vista

MGNT 4903

Entrepreneurship

Internet, Excel, Word, PowePoint

MGNT 6001

Management Communications

PowerPoint, Live Classroom, WebCT/Vista, Internet, Digital Video, Virtual Leader (Management Simulation)

MGNT 6004

Service Production Operations Management

WebCT/Vista, PowerPoint

MGMT 6008

Marketing Management

Internet, Word, Excel PowerPoint, WebCT/Vista

MGNT 6010

Management of Information Technology

Internet, Excel, Word, PowePoint, Access, WebCT/Vista

MGNT 6015

Technology and Innovation Management

Internet, Word, Excel PowerPoint, WebCT/Vista

MGNT 6020

R & D Management

Internet, Word, Excel PowerPoint, WebCT/Vista

MGMT 6024

Business Marketing

Internet, Word, Excel PowerPoint, WebCT/Vista

MGNT 6025

Managing Professionals

PowerPoint, Live Classroom, WebCT/Vista, Internet, Digital Video, Virtual Leader (Management Simulation)

MGMT 6028

Marketing Research

Internet, Word, PowerPoint, SPSS, WebCT/Vista

MGNT 6032

System Analysis and Design

Internet, Excel, Word, PowePoint, Access, WebCT/Vista

MGNT 6034 

Database Analysis, Design, and Implementation

Internet, Excel, Word, PowePoint, Access, WebCT/Vista

MGNT 6038 

Advance Database Analysis, Design, and Implementation

Internet, Excel, Word, PowePoint, Access, WebCT/Vista

MGNT 6040

Current Readings in MOT

Internet, Word, Excel PowerPoint, WebCT/Vista

MGNT 6050

Project Management

WebCT/Vista, PowerPoint

MGNT 6070

Issues in Human Resource Management

PowerPoint, Live Classroom, WebCT/Vista, Internet, Digital Video, Virtual Leader (Management Simulation)

MGNT 6090

Strategic Management

Internet, Excel, Word, PowePoint

MGNT 6060

Entrepreneurship

Internet, Excel, Word, PowePoint

 

 

3.           Provide syllabi that confirm the inclusion of specific technology requirements.

 

       /business/SACS     Click on Syllabi

 

4.           The program does or does not have a specific course in computing or computer applications as a requirement (if yes, give representative course(s)).

The Business Administration Program has MGNT 2201 – Computer Applications, which is required from all the students who are pursuing a bachelor’s degree.

 

5.           The program does or does not have required laboratory or studio course(s) using instrumentation or software (if yes, give representative course(s)).

Extensive laboratory assignments are required for mastering various software (e.g., Spread Sheet and Database) to solve business problems or to assist managers in the decision making process.

 

MGNT 2201 Computer Applications

MGNT 3205 Management Information Systems

MGNT 3500 Database Applications

MGNT 4100 Business Systems Analysis and Design

MGNT 4140 Management of Networks and Telecommunications

MGNT 4309   Leadership

MGNT 6010 Management of Information Technology

MGNT 6032 System Analysis and Design

MGNT 6034  Database Analysis, Design, and Implementation

MGNT 6038  Advance Database Analysis, Design, and Implementation

MGNT 6001 Management Communications

MGNT 6025 Managing Professionals

MGNT 6070 Issues in Human Resources Management

 

 

6.           The program does or does not require capstone course(s) integrating technology into major project (if yes, give course(s)).

Most of our capstone courses utilize technology to solve various management challenges and opportunities.

 

7.           The program does or does not use open laboratories with program-specific software (if yes, give location and usage statistics).

Extensive laboratory assignments are required for mastering various software (e.g., Spread Sheet and Database) to solve business problems or to assist managers in the decision making process. The laboratory assignments are completed either in J-215 (on campus) or students’ computers. Since majority of the software are readily available on students’ computers, usage statistics are difficult to collect in this situation. However the effects of their trainings are reflected on their performance.

 

MGNT 2201 Computer Applications

MGNT 3205 Management Information Systems

MGNT 3500 Database Applications

MGNT 4100 Business Systems Analysis and Design

MGNT 4140 Management of Networks and Telecommunications

 

8.           The program does or does not offer courses with online supplements (if yes, describe example(s)).

The Business Administration department offers several courses online, and many other courses use online supplements.

 

ACCT 2101 Accounting I

ACCT 2102 Accounting II

MGNT 2201 Computer Applications

MGNT 3105 Management and Organizational Behavior

MGMT 3135 Principles of Marketing

MGNT 3205 Management Information Systems

MGMT 3228 Marketing Research

MGNT 3500 Database Applications

MGNT 4100 Business Systems Analysis and Design

MGNT 4103 Marketing Management

MGNT 4115 Human Resource Management

MGNT 4125 Technology and Public Issues

MGNT 4140 Management of Networks & Tele

MGNT 4135 Project Management

MGNT 4151 Operations Management

MGNT 4309 Leadership

MGNT 4595 Business Strategy

MGNT 4185 Technology Management

MGNT 4195 Current Readings in MOT

MGNT 4903 Entrepreneurship

MGNT 5000 Survey of Management

MGNT 5002 Survey of Financial Accounting

MGNT 5004 Survey of Managerial Accounting

MGNT 5014 Survey of Statistics

MGNT 6000 Managerial Accounting

MGNT 6001 Management Communications

MGNT 6004 Service Production Operations Management

MGMT 6008 Marketing Management

MGNT 6010 Management of Information Technology

MGNT 6015 Technology and Innovation Management

MGNT 6020 R & D Management

MGMT 6024 Business Marketing

MGNT 6025 Managing Professionals

MGMT 6028 Marketing Research

MGNT 6032 System Analysis and Design

MGNT 6034 Database Analysis, Design, and Implementation

MGNT 6038 Advance Database Analysis, Design, and Implementation

MGNT 6040 Current Readings in MOT

MGNT 6050 Project Management

MGNT 6070 Issues in Human Resource Management

MGNT 6090 Strategic Management

MGNT 6060 Entrepreneurship

 

9.           The program does or does not offer courses that are hybrid (partially-online) or fully-online (if yes, describe example(s)).

 

Several hybrid courses are offered each semester:

           

MGNT 2201 Computer Applications

MGNT 3205   Management Information Systems

MGNT 3500 Database Applications

MGNT 4100 Business Systems Analysis and Design

MGNT 4140 Management of Networks and Telecommunications

MGNT 5000 Survey of Management             

MGNT 5002 Survey of Financial Accounting

MGNT 5004 Survey of Managerial Accounting             

MGNT 5014 Survey of Statistics     

MGNT 6000 Managerial Accounting

MGNT 6010   Management of Information Technology

MGNT 6025 Managing Technical Professionals

MGNT 6032 System Analysis and Design

MGNT 6034  Database Analysis, Design, and Implementation

MGNT 6038  Advance Database Analysis, Design, and Implementation

MGNT 6050 Project Management  

 

10.       Provide the program’s assessment/evaluation plan for students’ learning in the use of technology and how the results are used for program improvement (also give an example).

 

Business Administration department uses continuous informal and formal surveys to assess and evaluate the students’ learning in the use of technology. For practical reasons, specifically the Management Information Systems (MIS) course (MGNT 2201) is used to train and assess students’ skill in technology needed to successfully complete their program. In addition, formal Student Services survey is disseminated to students who either take online or hybrid courses each semester.  

 

10.1   MIS Technology Skills Assessment

 

Outcome Expectations for Technology Skills

After completing the required MIS course (MGNT 2201), students will be able to:

  • Understand and apply advanced concepts and techniques for word processing, spreadsheets, databases, and presentations.
  • Understand and develop integration of microcomputer applications.
  • Understand how these tools can be used to present various management related data and information.
  • Understand how to use the online instructional materials via Internet and WebCT/Vista.

 

Types of Coverage and Assessment Utilized:

LHA - Laboratory Homework Assigned (Laboratory Homework numbers are indicated)

FMTE - First, Midterm, and Third Exams (For example: 1.2 indicates Exam 1, question 2)

AFMTE - Average on First, Midterm, and Third Exams

CFE - Comprehensive Final Exam (Exam Questions are indicated by range)

AFE - Average on Final Exam

Outcome Met - Outcome is met based on success criterion?   (Yes or No)

 

Success criterion is calculated on the basis of averaging items AFMTE and AFE.

 

Assessment of Students: MGNT 2201

Success Criterion

LHA

FMTE

AFMTE

CFE

AFE

Outcome

Met?

1. Word Processing Concepts & Techniques

 

 

 

 

 

 

 

      a. Creating Documents with Microsoft Word

75

1a,b,c,d,e,f,g,h

1.1,1.2,1.3,1.4

78

1-5

81

Yes

   b. Formatting and Organizing Text

75

2a,b,c,d,e,f,g,h

1.5,1.6,1.7

82

6-10

80

Yes

   c. Using Graphics and Tables

75

3a,b,c,d,e,f,g,h

1.8,1.9,1.10

76

11-15

78

Yes

2. Excel Concepts and Techniques

 

 

 

 

 

 

 

   a. Creating Workbooks with Excel

75

1a,b,c,d,e,f,g,h

1.11,1.12,1.13

87

16-20

91

Yes

   b. Editing Workbooks, Formulas, and Cells

75

2a,b,c,d,e,f,g,h

1.14,1.15

78

21-25

84

Yes

   c. Formatting A Worksheet

75

3a,b,c,d,e,f,g,h

2.1,2.2,2.3

83

26-30

81

Yes

   d. Ranges and Functions

75

4a,b,c,d,e,f,g,h

2.4,2.5,2.6,2.7

76

31-35

79

Yes

   e. Creating Charts

75

5a,b,c,d,e,f,g,h

2.8,2.9,2.10

88

36-40

86

Yes

3. Access Concepts and Techniques

 

 

 

 

 

 

 

   a. Creating Access Databases and Tables

75

1a,b,c,d,e,f,g,h

2.11,2.12,2.13

92

41-45

89

Yes

   b. Forms and Reports

75

2a,b,c,d,e,f,g,h

2.14,2.15,2.16

84

46-50

78

Yes

   c. Queries

70

3a,b,c,d,e,f,g,h

2.17,2.18,2.19

75

51-55

62

No

4. Power Point Presentation

 

 

 

 

 

 

 

   a. Creating Presentation with PowerPoint

75

1a,b,c,d,e,f,g,h

3.1,3.2,3.3,3.4

91

56-60

94

Yes

   b. Editing and Viewing a Presentation

75

2a,b,c,d,e,f,g,h

3.5,3.6,3.7

87

61-65

91

Yes

   c. Formatting a Presentation

75

3a,b,c,d,e,f,g,h

3.8,3.9,3.10

85

66-70

88

Yes

   d. Enhancing a Presentation-Graphic Elements

70

4a,b,c,d,e,f,g,h

3.11,3.12,3.13

78

71-75

76

Yes

5. Integration of Applications

70

1a,b,c

3.14,3.15

68

76-78

71

No

6. Data and Information in Management Area

70

1a,b,c,d,e,f,g

3.16,3.17

80

79-80

78

Yes

 

Outcome Conclusions:

  • The desired outcome specification of 70-75% on all items (based on the average of the three exams and final exam grades) was met for most items.
  • Topics 3.c and 5 did not achieve the desired outcome specification of 70%. These topics are most difficult for students by nature. I will spend more time on these topics and perhaps less time on topics 1.a and 1.b which easily achieved the desired outcome of 75%.
  • While topic 4.d achieved a desirable outcome of 70%, I would like to spend additional time on this topic so students are able to achieve a higher level of 75%.
  • Finally, I would like to increase the desired outcome level of topic 6, increasing it to 75% when I teach this course in the future.

 

10.2   Student Service Survey Assessment Instrument

SPSU Distance Learning Program collects data via survey from all the students who either take fully online or hybrid courses each semester. Table below is a sample of Student Services Survey for the Summer 2007. Questions numbers 6, 7, 8, 9 directly surveys online and hybrid students rating on use of instructional technology. The average rating is 3.48 (somehow satisfied) out of possible 5 (very satisfied).

 

 

ONLINE/HYBIRD - Student Services Survey

Summer 2007

Average

Median

Mode

 

 

 

 

 

1

Academic Advising by Faculty

3.81

4

3

2

Career / Job Placement Services

3.15

3

3

3

Counseling Services (Personal and Career)

3.18

3

3

4

Library Services

3.66

3

3

5

Financial Aid Services

3.45

3

3

6

Distance Learning Web Site

3.79

4

4

7

On-line Orientation

3.52

3

3

8

Helpdesk Support

3.31

3

3

9

Technical Support from Web Site or Extended University

3.31

3

3

10

Bookstore Services

3.34

3

3

11

Admissions procedures

3.78

4

4

12

Banner Registration procedures

4.04

4

4

13

eCore Registration procedures

3.22

3

3

14

eCore's Weekly Issues e-Mail

3.18

3

3

15

Availability of information regarding distance learning courses / GSAMS

3.35

3

3

16

Billing and fee payment procedures

3.51

4

4

17

Availability of information regarding financial aid

3.36

3

3

18

Proctored Testing Services

3.18

3

3

20

How would you rate your satisfaction with the accuracy of program information received before enrolling?

4.03

4

4

21

How Satisfied were you with this Program

3.72

4

4

22

Are there any suggestions or comments you would like to add concerning your Distance Learning experience at SPSU?

N/A for this assessment

 

 

 

 

 

1

Very Dissatisfied

 

 

 

2

Dissatisfied

 

 

 

3

Neutral

 

 

 

4

Satisfied

 

 

 

5

Very Satisfied

 

 

 

3

Did Not Use this Service/ Neutral

 

 

 

 

 

 

 

 

 

 

 

 

Appendix A

 

INFORMATION TECHNOLOGY FACILITIES AND SERVICES

 

 

IT provides the following facilities and services:

 

I.     Labs and Classrooms

               

                Computer Labs

                                The Workshop (H-242)

                                DoIT Lab#2 (J-215)

                        IT Computer Classroom/Training Lab (H-262)

                                Lab Policies

                                Student Assistant Application

                                Suggestion Box

                                "Labs and Student Resources" brochure (PDF)

                                "Safe and Secure Computing" brochure (PDF)

                Academic Department Computer Labs

Lab

Location

Computing and Software Engineering

J-261, J-263

Humanities and Technical Communication

J-212

Mechanical Engineering Technology

 

Social and International Studies

J-216, J-218

 

                                Smart Classrooms

                                        Smart Classroom Quickstart Guide

                                        SPSU Smart Classrooms  ( NEW! )

II.     Campus Software

                Campus Site Licenses

ESRI ARCGIS

License Type: Campus-wide site license

Student copes:
Student can download a copy of ARCGIS that will work for one year at:
http://gis2.esri.com/industries/education/promo/index.cfm

 

Autodesk Design Institute

License Type: Campus-wide unlimited license of AutoCAD 2007, Architectural Desktop 2007, Revit Builiding 9, Inventor R11 Professional, Mechanical Desktop 2007, Vault, ProductStream, Autodesk Design Review, Civil 3D 2007, Land Desktop, Survey 2007, and Autodesk Vis 2007.

Students Copies: Students can download most* of the software for free via http://students.autodesk.com/

* The site license DOES NOT include standard AutoCAD as part of the download options. However, AutoCAD Electrical can be made to appear similar to "Vanilla" AutoCAD. During installation of AutoCAD Electrical 2008, there is an option to put an icon for straight AutoCAD on the desktop. If you have already installed AutoCAD Electrical, select the following menu options to change the appearance of AutoCAD: Tools Pulldown> Options > Profiles Select Vaniall and Set Current.

 

Maple

License type: Campus site license

http://www.maplesoft.com/products/maple/demo/index.aspx

 

MathCAD

License type: 100 seat floating license (100 computers can be running the software at the same time)

http://www.mathcad.com/products/mathcad12/
Faculty work at home copies: As a benefit of an active maintenance contract, we are entitled to Home Use/Professor Use licenses. You simply need to call PTC's License management department at 877-275-4782 and give then our Service Contact Number (available through the Division of Information Technology). We will need to provide them with the MAC address for the home PC's of the Professors. PTC will issue local FlexLM license files for these users. They will be set to expire when the maintenance plan for campus expires.

ESRI ArcGIS

License type: Campus site license (can be installed everywhere)

A geographic information mapping and analysis tool that allows you create, analyze and track geographic data. This is heavily used in Civil Engineering and has a potential to be used many different disciplines.

http://www.esri.com/

 

MATLAB

License type: 50 Seat floating license (50 computers can be running the software at one time).  We have a variety of discipline specific toolboxes available

Bently Education Subscription which includes Microstation

License type: Campus-wide site license (can be installed on every state owned campus computer)
Includes: Building · MicroStation TriForma? · Bentley Architecture · Bentley Building Mechanical Systems · Bentley Structural Civil · GEOPAK Civil Engineering Suite · InRoads? · InRoads? Storm & Sanitary · InRoads? Site · InRoads? Bridge · InRail? · InRoads? Survey · MicroStation CivilPAK? · PowerCivil? Plant · PlantSpace? P&ID · Bentley Data Manager · Bentley Datasheets · Bentley Hookups · Bentley Instrumentation & Wiring · AutoPLANT? P&ID · PlantSpace? Equipment · Bentley Building Mechanical Systems · Bentley Piping · PlantSpace? Raceways · Bentley AutoPIPE? · Bentley PlantFLOW? · Bentley Navigator · MicroStation Schematics Geospatial · MicroStation GeoGraphics? · Bentley Descartes · Bentley I/RAS B · Bentley WasteWater? Bentley Haestad Methods Solutions Water Distribution: · WaterCAD? · WaterGEMS? · HAMMER · Darwin · GISConnect Sanitary Sewer: · SewerCAD? · SewerGEMS? Stormwater Systems: · CivilStorm? · PondPack? · StormCAD? · CulvertMaster? · FlowMaster? Structural RAM · RAM Structural System - RAM Steel - RAM Concrete - RAM Frame - RAM Foundation · RAM Advanse · RAM Concept · RAM Connection REI · STAAD.Pro - Offshore Load Generator - OpenSTAAD? - STAAD.beava - STAAD.foundation - STAAD.beam


Student Copies: Students have free copies of the software through the campus license, contact the Mechanical Engineering Technology Department for more information.

 

F-Secure
License type: Campus-wide, IT has purchased enough licenses for faculty, staff, and students
Available through http://software.spsu.edu/ (SPSU Network ID required)

 

Respondus

License type: Campus-wide, unlimited installs for faculty
Available through http://software.spsu.edu/ (SPSU Network ID required)

 

Solidworks

Available for faculty and students. Instructions for installation are available at: http://infotech.spsu.edu/documentation/MET/

 

Turnitin.com

License type: web based tool, contact Jonathan Gilliam for more information


 

Work @ Home Software

As part of the Microsoft Campus Agreement, faculty and staff may install a "work at home" copy of Microsoft Office and Microsoft Windows on one machine at home for campus-related purposes. You are not licensed to use the Software at home for personal purposes. You will pay for the cost of the media, which is located on the MCA Work at Home Agreement Form. You will be required to remove the software upon termination of employment at SPSU, or if SPSU does not renew the Microsoft Campus Agreement. Details and frequently asked questions regarding this program can be found on the MSD page at: http://www.msd.uga.edu/mca/home.php


Faculty and Staff who wish to participate in this program must follow this process:

- Print and complete the MCA Work at Home Agreement Form

- Pay for the media at the Business Office (Prices of media are listed on the MCA Work at Home Agreement Form)

- Bring the completed form and receipt to Christine Jenkins in H-243 (Division of Information Technology Offices)

 

Ordering Software from MSD

Managed Software Distribution (MSD), provides heavy discounts for software applications for faculty and staff. Please check with MSD for software availability and pricing before selecting a vendor. The on-line catalog is available at: http://www.msd.uga.edu/

 III.Training for Faculty and Students

               

                Faculty Workshops

               

                Student Training

IV.   Helpdesk for Students, Faculty and Staffs

                The IT provides a well organized and online/offline helpdesk for entire SPSU community.

V.     Services for Faculty include:

VI.   Policies & Procedures

                Acceptable Computer Systems and Network Usage Policy

All users of Southern Polytechnic's computing and networking facilities are expected to read and abide by the IT Acceptable Use Policy.

                Georgia Computer Systems Protection Act

                Copyright Resources and Policies

                Campus Password Policy

                IT Security Plan 12-06 (word doc)

                "Labs and Student Resources" brochure (PDF)

                "Safe and Secure Computing" brochure (PDF)

 

VII. Other Philosophies, Rules and Recommendations:

                Use of Wireless Keyboards

    

VIII. Staff

 

Buchanan, Patricia

Secretary to the CIO

H230

678-915-3440

Canup, Amanda

Desktop Support Technician II

H243

678-915-7346

Corriere, Chris

Desktop Support Technician I

H243

678-915-7346

Fletcher, Cory

Desktop Support Technician I

H243

678-915-7346

Gilliam, Jonathan A

Instructional Technologist

H243

678-915-3702

Gordon, Terry

Desktop Support Technician I

H243

678-915-7346

Gruszka, William

Chief Information Officer (CIO)

H230

678-915-3440

Helpdesk (Dial "HELP")

The Workshop

H240

678-915-4357

Herbert, James

Director of IT Systems, Networks & Security

H122

678-915-6824

Hill, Kenneth E

Director of Enterprise Applications Support

H122

678-915-6827

Hinton, Emanual

Desktop Support Technician I

H243

678-915-7346

Jenkins, Christine C

Administrative Secretary

H243

678-915-7346

Labiosa, Javier

Desktop Support Technician II

H122

678-915-7346

McKinney, Cynthia L

Information Systems Specialist

V061

678-915-7904

McKinzie, Tracey D.

Desktop Support Technician III

H243

678-915-7346

Payton, Bryce Kelly

Database Administrator

H122

678-915-6825

Singleton, Iris

IT Labs Manager

H240

678-915-7333

Skopitz, Ron

Director of Information Technology Operations

H243

678-915-4962

Stewart, Derrick

Desktop Support Technician III

H243

678-915-7346

Stewart, James R.

Desktop Support Technician II

H243

678-915-7346

Stone, David E

Director of Instructional Technology Services

H243

678-915-3700

Taylor, Brian

Desktop Support Technician I

H122

678-915-7346

 

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